Companies we work with
- CarMax MaxCare
- Assurant
- Fidelity Warranty Services
- CNA National
- Endurance
- RepairPal appointments
- Many other third-party administrators
Warranty repair assistance
We help navigate the claim.
Titan diagnoses the vehicle, contacts the warranty administrator, and requests authorization when the failure may qualify for coverage.
What customers should know
- Bring your warranty paperwork
- Customer authorization is required before diagnosis
- Claims are processed during the administrator’s business hours
- Approval can take several hours or multiple working days
- Coverage is controlled by your contract and administrator
Coverage is not guaranteed. Customers are responsible for deductibles, diagnostics when no covered failure is found, noncovered repairs, and any labor, parts, supplies, tax, or other amount not approved by the administrator.
Manufacturer warranty comes first.
If the vehicle may still have manufacturer warranty coverage, the customer must pursue that coverage before using an extended-warranty contract. Titan does not determine or verify the remaining manufacturer warranty; the customer and selling dealership are responsible for confirming it.